QUALITY

All our products pass the strictest quality controls, are accompanied with their corresponding Quality Certificates in accordance with EN 10204 3.1, and comply with international standards such as: ASTM, ASME,AMS, DIN, AFNOR, ISO, BS, UNE, UNS…

ISO QUALITY 9001

The ISO 9001:2015 standard is the basis of the quality management system as it is internationally recognised and concentrates on all the elements of the administration of quality which a company must have as part of an effective system allowing it to administrate and improve the quality of its products or services.

Empresa Santa Lucía holds the ISO 9001:2015 certificate in the marketing and storage of metallurgical products.

THE STRICTEST CONTROLS

The general basic objective of the Quality Policy of EMPRESA SANTA LUCÍA S.A. is that of obtaining, maintaining, and developing client satisfaction by achieving the necessary quality as far as both the products and the service are concerned.

In order to do so we implement the following principles: the involvement of the personnel in the function of Quality, the prevention of any fault in the product or process, the assessment of the results considering the objectives, the correction of Non-Quality, and proposals for improvement.

This system of operation, together with due attention paid to the aspects of productivity, costs, deadlines, security, and respect for the Environment, must allow a higher level of satisfaction regarding competence on the part of the clients, greater satisfaction when carrying out their tasks on the part of the personnel of EMPRESA SANTA LUCÍA S.A., and a future guarantee of the growth of the company.

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